Another Social Media Fail – Brought to you (Again) by Malaysia Airlines
It’s a given that 2014 has been a very bad…
Category Archives: Crisis Management
Any PR is better than none, right? Wrong.
There’s been some controversy over an event that happened over…
6 Social Media Customer Service Tips for Small Businesses
We’ve all been there. That moment we become so utterly…
Tips for Preparing Your Organization for a Crisis
Typically, when we think of companies that absolutely should have…